Review Detail

Zealous System Hot
Company 2184
I was exceptionally pleased with how efficiently meetings were conducted.
Overall rating 
 
5.0
Communication 
 
5.0
Quality of Service 
 
5.0
On Time Delivery 
 
5.0
Value for Money 
 
5.0

Project Details

Project Cost
$5001 - $10000
Project Duration
6 Months - 1 Year
Industry
Information Technology
What type of Project it was?
Web App
What are the improvement area of the company?
I don't believe Zealous had much prior experience with American higher ed. This led to occasional misunderstandings because they were unfamiliar with terms and processes that we assumed were common knowledge. Both sides could improve here. Also, our lawyers wanted many changes to their English-language contract; Zealous was easy to work with on this point.

What you like about the company?
The US dev shops we spoke with all wanted to take responsibility for all phases of the project, including design (at significant additional time and cost). However, we already had experience with in-house software development and had a detailed design. Zealous was the only vendor willing to accept as much or a little responsibility as we wished to outsource.

URLs of the App
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WB
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