MOBILE APPLICATION SOLUTION FOR INCREASED CUSTOMER EXPERIENCE

The Challenge:
A baby care provider wanted to improve its customer experience by developing a mobile application. The baby care company had realized its minimal digital engagement with its new-age customers. The Company approached FullStack Techies for a cost-effective solution to drive their mobility and digital initiatives.

Our Approach
Full-Stack Techies leveraged its past experience and analyzed the baby care market and customer expectations to build a mobile app on the iOS and Android platforms to improve customer experience.

Also, the app was enabled with analytics to track and analyze customer engagement.

Mobile & Digital Transformation for Increased Customer Experience
The newly built mobile app helped the Baby care provider quick access to customer engagement. The inbuilt communication channel helped customers stay connected with the Baby care. Analytics enablement helped the provider to understand the Customer and increase the sales through cross-sell and up-sell.

80%
Increase in customer experience

5X
New customer acquisition in one year after the app launch

60%
Increase in sale