The client is a India based Automotive Equipment Manufacturing company. This company is one of the world's one of the largest tools manufacturing company.
Client company has service field engineer team of 80+ resources and was having problem with managing service call,service status and warranty component records.There was a delay of around 1-2 weeks in service reporting : where clients team was doing entire exercise manually.
MindWorx architected, designed and developed an IOS & Android mobile app, Web Based back office with best in class features and user experience. We have integrated google asset management API for tracking service engineer,features like GEO fencing, Real time Service call assignment and tracking.We developed highly customized reporting engine where client can generate various reports based on different criteria and also reports for eSAP upload
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