A custom-built CRM solution to manage sales process & Client interaction. This CRM application has many modular features, such as voice calling, chat, report generation, etc. Users can chat in real-time either one-on-one or in a group conference.
TECHNOLOGY USED
KEY CHALLENGES
- Graphical representation of reports was the biggest challenge during the development of CRM applications.
- Another challenge was the implementation of VOIP Calling & Group Chat.
OUR SOLUTIONS
- The solution was to implement custom reports & to integrate VOIP calling API & chat API for VOIP Calling & Group Chat.
- We built a CRM application in which sales executives can access their personalized accounts using a login system.
- We made a reports section that generated various types of charts (area chart, bar graph, timelines, etc.) to represent data.
RESULTS
The end product we delivered is a CRM application where users can successfully access these features:
- One-One Chat
- Group Chat
- VOIP Call
- VOIP Contacts
