Syngene - Cloud Based CRM Platform

Syngene is a top-rated Contract Research Organization in Asia that aims to deliver world-class end-to-end discovery and development services to pharmaceutical, biotechnology, nutrition, animal health, consumer goods and specialty chemical industries around the world.

Fexle Inc  helped Syngene to resolve all major paint points which they were facing with their existing CRM system. We helped them replace their older CRM system with a new cloud-based CRM platform so that they can streamline their Sales and Marketing operations.

With the help of our cloud-based CRM platform, now they can excellently track the activity of their sales team, they can also enjoy various account management functionalities, and get a 360-degree view of the customer lifecycle.

Following are some of the major solutions that we delivered to make Syngene an unbeatable contract research organization:

• Effective lead management solutions
• Easy account management
• Activity management on leads, accounts, and opportunities
• Effective journey planner
• Easy document management solution
• Easy management of data import and export
• Effective dashboard
• Real-time tracking of conversation, meetings, etc.
• Single Sign-in option to access the CRM across different devices and networks using a single credential.
• Outlook integration, to keep their sales team close to their existing productive tools.
• Seamless Integrations with existing systems.

Our team of dedicated Salesforce consultants delivers strong cloud-based solutions according to our clients’ requirements, in a given time and budget.