Introduction
It is important for business owners to have a mobile presence for their business because it works as an extension of their brand. Mobile channels impact the overall reputation of a brand in a lot of ways. In today's day and age, it is normally expected that a brand will provide the same customer experience across all of its channels. Hence this piece has been put together to shed more light on how one can better manage their brand's reputation through mobile channels. Let's get started!
Mobile apps are an extension of your brand